Privacy Policy

Jorge Vergara (“we,” “us,” or “our”) respects your privacy. This Privacy Policy applies to thejorgevergara.com, its related pages and subdomains, and associated forms, appointment tools, email, and SMS communications (collectively, the “Services”). By using the Services, you acknowledge the practices described below.

1. Information We Collect

Information you provide

We may collect information you choose to provide, including your name, email address, telephone number, mailing address, questions, communication preferences, appointment details, and information submitted through forms or direct communications.

Communications and consent records

If you opt in to email or SMS communications, we may maintain your contact information, consent record, message history, preferences, and opt-out activity so we can communicate with you and document your choices.

Website, device, and analytics information

When you use our websites, we and our service providers may automatically collect information such as your IP address, browser and device type, referring page, pages viewed, approximate location derived from IP address, timestamps, and interactions with the Services. This information may be collected through cookies, pixels, logs, and similar technologies.

Appointment and service information

If you request information, schedule an appointment, or engage with a service, we may collect details reasonably necessary to respond, assess the request, maintain records, and provide the requested interaction. Information governed by a separate engagement or service agreement may also be subject to additional notices.

2. Sources of Information

We collect information directly from you, automatically from your device when you use the Services, and from providers that support website hosting, forms, scheduling, communications, analytics, and security. We may also receive information when you interact with our pages on a social-media or third-party platform, subject to that platform’s settings and policies.

3. How We Use Information

We may use personal information to:

• respond to questions and provide requested information or support;
• schedule, confirm, and remind you about appointments or events;
• send email or SMS communications consistent with your choices;
• personalize and improve website content, usability, and performance;
• measure engagement and understand marketing effectiveness;
• maintain consent, opt-out, operational, and compliance records;
• detect, prevent, and investigate fraud, abuse, or security incidents; and
• comply with legal obligations and enforce applicable agreements.

4. Cookies and Similar Technologies

Cookies and similar technologies may be used to operate the website, remember preferences, understand usage, protect the Services, and measure performance. You can manage cookies through your browser controls and, when available, our consent interface. Blocking some cookies may affect site functionality. Browser settings and controls vary by provider.

5. How We Disclose Information

We do not sell personal information. We do not share mobile telephone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information in these limited circumstances:

• Service providers: vendors that support hosting, forms, scheduling, customer relationship management, email and SMS delivery, analytics, security, and customer support, acting on our behalf.
• At your direction: when you ask us to share information or intentionally interact with a third-party service.
• Legal and safety purposes: when reasonably necessary to comply with law, legal process, or a valid government request; enforce rights; or protect people, property, and the Services.
• Business changes: in connection with a potential or completed reorganization, financing, merger, acquisition, or transfer of assets, subject to appropriate protections.

Sharing with subcontractors that perform support services does not permit those providers to use SMS opt-in data or consent for their own marketing.

6. SMS and Email Choices

You may opt out of marketing SMS messages at any time by replying STOP. We may send one confirmation message, and you will not receive further marketing SMS messages unless you opt in again. Reply HELP for assistance. Message and data rates may apply, and frequency may vary.

You may unsubscribe from marketing email using the unsubscribe link included in the message, when provided. Opting out of marketing does not necessarily stop transactional, service, security, or legally required communications.

7. Your Privacy Choices and Requests

Depending on where you reside and subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to receive information about how it is used and disclosed. You may also withdraw consent where processing relies on consent.

To submit a request, contact us using the details below. We may need to verify your identity and request before responding. Some information may be retained where permitted or required for legal, security, fraud-prevention, recordkeeping, or contractual purposes. We will not discriminate against you for exercising an applicable privacy right.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing requested interactions, maintaining consent and opt-out records, meeting legal or accounting obligations, resolving disputes, and protecting the Services. Retention periods vary according to the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security. Please avoid sending highly sensitive information through ordinary email or general website forms unless specifically instructed through an appropriate secure process.

10. Children’s Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information, please contact us so we can review and take appropriate action.

11. Third-Party Websites and Platforms

The Services may link to websites, social networks, scheduling systems, or other platforms that we do not control. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.

12. United States Processing

The Services are operated for audiences in the United States. Information may be processed and stored in the United States and in other locations where our service providers operate, subject to applicable legal requirements and contractual safeguards.

13. Updates to This Policy

We may update this Privacy Policy to reflect changes in our Services, practices, or legal requirements. The revised policy will be posted with a new “Last updated” date. Material changes may be communicated through additional notice when appropriate.

14. Contact Us

For questions about this policy or to submit a privacy request, contact:

Your use of the Services is also governed by our Terms of Service.